South Gloucestershire Trading Standards Buy With Confidence Scheme is concerned with the customer service procedures of a business. Membership should not be considered as assurance of any other aspect of that business. South Gloucestershire Trading Standards does not guarantee the quality if any goods or services provided, nor can we accept any responsibility for any aspect of the work. Trading Standards is also unable to guarantee the financial standing of any member.
The decision to use a business rests solely with the consumer.
Trading Standards make every effort to ensure that members of the Buy With Confidence Scheme comply with the law, we cannot guarantee that the work will never give rise to a complaint. should this occur, the member should address these without undue delay and in a fair and honest way.
If the dispute cannot be resolved between the parties, an appointment can be arranged for Trading Standards to offer a mediation service.